The Controller defined by the Personal Data Protection Act B.E. 2562 (2019) (PDPA) is:
Daimler Commercial Vehicles (Thailand) Ltd. (“We”, “Our”)
3 Rajanakarn Building, 20th Floor,South Sathorn Road,
Yannawa,Sathorn, Bangkok, Thailand
E-Mail: dpo.dcvt@daimler.com
Data Protection Officer:
Daimler Commercial Vehicles (Thailand) Ltd.
3 Rajanakarn Building, 20th Floor,South Sathorn Road,
Yannawa,Sathorn, Bangkok, Thailand
E-Mail: dpo.dcvt@daimler.com
1. Data protection
We are pleased about your visit on our web pages and your interest in our products we offer. The protection of your personal data is an important concern for us. In this Privacy Statement, we explain how we collect your personal data, what we do with it, for what purposes and on what legal foundation we do so, and which rights and claims are associated with it for you. In addition, we refer to Daimler’s Data Protection Policy:
Daimler Data Protection Policy
Our Privacy Statement for the use of our websites and the Data Protection Policy of Daimler AG do not apply to your activities on the websites of social networks or other providers that you can reach via the links on our websites. Please read the data protection regulations on the websites of those providers.
2. Collection and processing of your personal data
a. When you visit our website, we store certain information about the browser and operating system you are using, the date and time of your visit, the status of interaction (e.g. whether you were able to access a website or received an error message), the usage of features on the website, any search phrases you entered, the frequency with which you access individual websites, the designation of files accessed, the amount of data transferred, the web page from which you accessed our websites and the web page which you visit after visiting our websites, whether by clicking links on our websites or by entering a domain directly in the input field of the same tab (or the same window) of the browser in which you have our websites open. We also store your IP address and the name of your internet service provider for the duration as required by applicable legal provisions, in particular to prevent and detect attacks on our websites or attempts at fraud.
b. We only store other personal data if you provide this data, e.g. as part of a registration, contact form, chat, survey, price competition or for the execution of a contract, and even in these cases only insofar as this is permitted to us on the basis of a consent given by you or in accordance with the applicable legal provisions (further information on this can be found below in Section 7 “Legal basis of collecting, using and disclosing”).
c. You are not legally or contractually obliged to make available your personal data. However, it is possible that certain functions of our websites depend on the availability of personal data. If you do not make available personal data in these cases, this may result in functions not being available or only being available to a limited extent.
3. Purposes of use
a. We use the personal data collected when you visit our website in order to make using them as convenient as possible for you and to protect our IT systems against attacks and other unlawful activities.
b. If you share additional information with us for example, by filling out a registration form, contact form, chat, survey, contest entry or to execute a contract with you, we will use that information for the designated purposes, purposes of customer management and if required for purposes of processing and billing and business transactions within the required scope in each instance.
c. For other purposes (e.g. display of personalized content or advertising based on your usage behavior), we and, if applicable, selected third parties, use your personal data if and to the extent you give your consent through our consent management system.
d. In addition, we use personal data to the extent that we are legally obliged to do so (e.g., storage for the fulfilment of commercial or tax related retention obligations, release in accordance with official or judicial orders, e.g. to a law enforcement authority).
4. Transfer of personal data to third parties; social plugins; use of service providers
a. Our websites may also contain an offer of third parties. If you click on such an offer, we transfer data to the respective provider to the required extent (e.g. information that you have found this offer with us and, if applicable, further information that you have already provided on our websites for this purpose).
b. When we use social plug-ins on our websites from social networks such as Facebook, Instagram and Twitter, we integrate them as follows:
When you visit our websites, the social plug-ins are deactivated, i.e. no data is transmitted to the operators of these networks. If you want to use one of the networks, click on the respective social plug-in to establish a direct connection to the server of the respective network.
If you have a user account on the network and are logged in when you activate the social plug-in, the network can associate your visit to our websites with your user account. If you want to avoid this, please log out of the network before activating the social plug-in. A social network cannot associate a visit to other Daimler websites until you have activated an existing social plug-in.
When you activate a social plug-in, the network transfers the content that becomes available directly to your browser, which integrates it into our websites. In this situation, data transmissions can also take place that are initiated and controlled by the respective social network. Your connection to a social network, the data transfers taking place between the network and your system, and your interactions on that platform are governed solely by the privacy policies of that network.
The social plug-in remains active until you deactivate it or delete your cookies.
Cookie Statement
c. If you click on the link to an offer or activate a social plug-in, personal data may reach providers in countries outside Thailand that, from the point of view of the Personal Data Protection Committee ("PDPC"), may not guarantee an "adequate level of protection" for the collection, use and disclosure of personal data in accordance with PDPC standards. Please remember this fact before clicking on a link or activating a social plug-in and thereby triggering a transfer of your data.
d. We also use qualified service providers (IT service providers, marketing agencies) to operate, optimize and secure our websites. We only pass on personal data to the latter insofar as this is necessary for the provision and use of the website and its functionalities, for the pursuit of legitimate interests or insofar as you have consented there to (see Section 7). Data may be transmitted to recipients outside Thailand; please refer to section 12 below.
5. Cookies
a. Cookies may be used when you are visiting our websites. Technically, these are so-called HTML cookies and similar software tools such as Web/DOM Storage or Local Shared Objects (so-called "Flash cookies"), which we collectively refer to as cookies.
b. Cookies are small files that are stored on your desktop, notebook or mobile device while you visit a website. Cookies make it possible, for example, to determine whether there has already been a connection between the device and the websites; take into account your preferred language or other settings, offer you certain functions (e.g. online shop, vehicle configurator) or recognize your usage-based interests. Cookies may also contain personal data.
c. Whether and which cookies are used when you visit our websites depends on which areas and functions of our websites you use and whether you agree to the use of cookies that are not technically required in our Consent Management System.
d. The use of cookies also depends on the settings of the web browser you are using (e.g., Microsoft Edge, Google Chrome, Apple Safari, Mozilla Firefox). Most web browsers are preset to automatically accept certain types of cookies; however, you can usually change this setting. You can delete stored cookies at any time. Web/DOM storage and local shared objects can be deleted separately. You can find out how this works in the browser or device you are using in the manual of the learner.
e. The consent to, and rejection or deletion of, cookies are tied to the device and also to the respective web browser you use. If you use multiple devices or web browsers, you can make decisions or settings differently.
f. If you decide against the use of cookies or delete them, you may not have access to all functions of our websites or individual functions may be limited.
6. Security
We take technical and organizational security measures in order to protect your data managed by us from being tampered with, lost, destroyed or accessed by unauthorized individuals. We are continuously improving our security measures in line with technological advancements.
7. Legal Foundations for Collecting, Using and/or Disclosing Personal Data
a. If you have given us your consent to collect, use and/or disclose your personal data, then that is the legal foundation for collecting, using and/or disclosing it (Section 24, para.1, of the Personal Data Protection Act, B.E. 2562 (2019), or PDPA).
b. Section 24 (3), of the PDPA is the legal basis for collecting, using and/or disclosing personal data for the purpose of entering into a contact or performing a contract with you.
c. If collecting, using and/or disclosing your personal data is required to fulfill our legal obligations (e.g. data retention), we are authorized to do so by Section 24 (6), of the PDPA.
d. Furthermore, we collect, use and/or disclose personal data for purposes of protecting our legitimate interests as well as the interests of third parties in accordance with Section 24 (5), of the PDPA. Examples of such legitimate interests include maintaining the functionality of our IT systems as well as the (direct) marketing of our products and services and those of third parties and the legally required documentation of business contacts. As part of the consideration of interests required in each case, we take into account various aspects, in particular the type of personal information, the purpose of collecting, using and/or disclosing personal data, the circumstances of collecting, using and disclosing personal data and your interest in the confidentiality of your personal data.
8. Deletion of your personal data
Your IP address and the name of your Internet service provider, which we store for security reasons, are deleted after the elapse of the duration as required by applicable legal provisions. Moreover, we delete your personal information as soon as the purpose for which it was collected, used and/or disclosed has been fulfilled. Beyond this time period, data storage only takes place to the extent made necessary by the legislation, regulations or other legal provisions to which we are subject in Thailand or by legal provisions in third-party countries if these have an appropriate level of data protection. Should it not be possible to delete data in individual cases, the relevant personal data are flagged to restrict their further collection, use and disclosure.
9. Rights of data subjects
a. As a data subject, you have the right to information (Section 30 PDPA), rectification (Section 35 PDPA), erasure (Section 33 PDPA), restriction of processing (Section 34 PDPA) and data portability (Section 31 PDPA).
b. If you have given your consent to us processing your personal data, you have the right to withdraw your consent at any time. The lawfulness of processing your personal data up until you withdraw the consent shall not be affected by the process of withdrawal. Any additional processing of this data shall also remain unaffected on the basis of a different legal basis, e.g. to comply with legal obligations (see Section 7 “Legal Foundations for Collecting, Using and/or Disclosing Personal Data”).
c. Right to object
For reasons relating to your particular situation, you have the right to file an objection at any time to the collection, use and/or disclosure of personal data pertaining to you that is collected under Section 24 (4) PDPA (data collection, use and/or disclosure for public interest) or Section 24 (5) PDPA (data collection, use and/or disclosure on the basis of a balance of interests). If you file an objection, we will continue to collect, use and/or disclose your personal data only if we can document mandatory, legitimate reasons that outweigh your interests, rights and freedoms, or if collecting, using and/or disclosing is for the assertion, exercise or defense of legal claims. To the extent we use your personal data for direct marketing based on legitimate interests, you have the right to object at any time without giving reasons.
d. We ask you to address your claims or declarations to the following contact address if possible: dpo.dcvt@daimler.com
e. If you believe that the collection, use and/or disclosure of your personal data violates legal requirements, you have the right to lodge a complaint with a competent data protection supervisory authority (Section 73 PDPA).
10. Newsletter
If you subscribe to a newsletter offered on our website, the information provided during registration for the newsletter will be used for the purpose of mailing the newsletter of marketing message, sales promotions pertaining to products and services, special offers news and events from us. You may cancel the subscription at any time by clicking “unsubscribe” button on our website.
11. Daimler AG's Central Registration Service
With the Central Registration Service offered by Daimler AG, you can sign up for every website and application belonging to the Daimler Group and its brands that are connected to the service. The applicable terms of use contain specific data protection provisions. Those terms of use can be found on the registration pages of affiliated websites and applications.
12. Data transmission to recipients outside Thailand
a. When using service providers (see Section 4. d.) and passing on data to third parties based on your consent (see Section 3.c.), personal data may be provided to recipients in countries outside Thailand which will be transferred and collected, used and/or disclosed in that country.
b. Currently, from the PDPC's point of view, there is no list of countries with an adequate level of personal data protection (so-called "adequacy"), in compliance with Thailand standards. We therefore need to rely on other legal exemptions for data transmission to recipients outside Thailand (such as, your consent, necessity for performance of contract with you, performance of contract with a third party for your benefits). In addition, we agree with recipients in other countries on the use of Thailand standard contractual clauses, or binding corporate regulations, when available, to create an "adequate level of protection" according to legal requirements. For more information, please use the contact details given in section 9.d. above.
Last update: November 2020
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Products variations and prices
Some of the product information, illustrations and images contained on this Internet site may have been prepared for generic use on Daimler Internet sites maintained in different countries around the world. Consequently, some of the information and/or accessories which are not available in some countries or which, in order to satisfy local market demand or regulatory controls in such countries, may only be available in different specifications or configurations. If you are interested in any vehicle model, paint, option or accessory shown on the Internet site and are unsure of its availability or specification in your locality, you should contact Daimler Commercial Vehicles (Thailand) Ltd. and/or a local authorized dealer for the relevant product, for information of current details in your locality. All prices specified are recommended retail prices. Prices are current at the time of publication and subject to change without notice.
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Forward-looking statements
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